T-Mobile in Lake Worth, TX Open now

Reviews about T-Mobile

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  September 19, 2019, by Shauna Reid
  We went in to speak to Jose who seemed to care more about flirting with a coworker and made us wait an unnecessary long time to just trade in for a phone he had in the store for us. When he went to switch it out and claimed that the replacement phone needed a new battery we needed to pay for. His co-worker told my Mom on the phone it was guaranteed to work and when it did not he just wanted to rush us out of the store and figure out how to get it fixed on our own with no real solution. I felt like he should have at least apologized for that and at least offered a discount towards a battery or at least some good customer service. Normally I've never had this problem with any other t mobile representative before the place in Saginaw for t mobile at least is more proffessional. My Dad was tempted to cancel the plan completely if it was not so expensive to do.